STUDIO POLICY

Construction and Materials

What kind of canvas do you use?

All of our canvases are a premium cotton/poly blend with a GSM count of 360. Our canvases are coated to protect against UV light, fading and dust damage.

3. What kind of printer and inks do you use?

We use the most advanced latex printing technology and inks - the best printing equipment available.

4. What materials do you use for Giclée art prints?

Our giclée art prints are manufactured to museum quality for beautiful colour accuracy, using natural white matte and ultra smooth 200 GSM archival paper. We use HP pigment archival inks for brilliant durable colour, printed on acid and lignin free paper for fade-resistant longevity.

5. Will the print arrive ready to hang?

Our canvas prints are delivered stretched across a timber frame and arrive ready to hang.

Our giclée prints are delivered rolled in a tube, ready for you to frame and hang. Note: frames not included.

 

Care and Maintenance

1. I've never owned a canvas print before – how do you clean it?

Don't use any sort of cleaning liquid or compound, ever. A static-electricity dusting cloth can be used with a light motion, or a vacuum with a brush attachment can be used gently to remove dust.

2. How long will my canvas print last?

If you hang your print away from direct sunlight and keep it away from moisture and dust, your canvas print will last for years and look as stunning as it did on day one.

3. How should I care for my giclée art print?

Handle your print only by the edges. The oil from your fingers can affect the PH of the paper and reduce the archival qualities. Fingerprints on dark areas will show up as sheen.

Avoid bending your print - a crease will be permanent.

Keep your print away from moisture, condensation and humidity. Although our inks are water resistant, water can still cause damage.

If possible, allow a few days for your print to breathe and the inks to dry completely before framing. Select only archival (acid-free) frames. Wood frames treated with chemicals or paints can omit harmful gases that can attack the ink and paper.

Providing you keep your print free of dust, moisture and direct sunlight, it will last for many years.

 

 

At Wall Art Prints we pride ourselves on offering a safe and secure online environment for our customers. We respect your right to privacy online and we will hold your detailed user information in confidence.

Asking For Your Information: Wall Art Prints will ask for your personal information when:

  • You Register/Create Account on this site

  • Order a Print

  • Subscribe to the Newsletter

  • Buy a Gift Certificate

  • Redeem a Gift Certificate

You may be asked to enter: your name, email address, mailing address, phone number or credit card information.

Personal Information Privacy: Wall Art Prints takes appropriate steps to keep your personal information confidential. Those steps include:

  • Limiting access to user information databases and communicating this policy statement to all Wall Art Prints employees and contractors.

  • Wall Art prints will not sell, rent, or give away our users' personal information to other companies for use in selling their products or services.

  • If doing business with another company we will implement this privacy agreement for protecting our user information.

  • You will receive our Newsletter once you will register for it. If ever you believe that you are receiving it as an error or no longer desire to receive it you can inform us and we will discontinue to send it.

Order Information Privacy and Credit Card Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information::

  • We provide the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology to safeguard it.

For your protection, never put your credit card number or other sensitive information in an unencrypted e-mail. In the extremely unlikely event that we ever do suspect a user's credit card number has been intercepted, we will immediately notify the user.

Cookies: Wall Art Prints uses 'cookies'. Our cookies tag each visitor's browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. These cookies are used to validate access to private areas on our site.

Your Consent: By using our site, you consent to our privacy policy.

Changes To Our Privacy Policy: Any changes to our privacy policy will be posted on this page of our website.

Contacting Us: If you have any questions regarding the privacy statement, the practices of this site, or your dealings with Wall Art Prints, please don't hesitate to contact us at support@wallartprints.com

Acceptance Of Terms: Your purchase of Wall Art Prints products or services is subject to certain Terms and Conditions. When you order art from Wall Art Prints, you acknowledge that you have read these terms in detail and agree to bind by the terms documented here:

Legality Of Content: You agree that all products produced and sold by Wall Art Prints are for novelty purposes only. Wall Art Prints does not make any claims about the legal compliance or registration issues. By making a purchase on our website, you agree to check with any applicable legal authority for the standards, rules and regulations if applicable to the use of our goods.

Material For Printing: When making a purchase, you agree that you have read our website and researched independently and know about the material on which the printing is done. You agree that Wall Art Prints will not be responsible if the materials thought by the purchaser was something other than advertised on the website.

Order: You agree that Wall Art Prints will take at least 1-3 weeks as production time, starting from the time the order has been made. Moreover, you agree that shipping time may also depend on your response time to our inquiries regarding your order.

Changes To Your Order: You agree that you have carefully reviewed the product details before actually placing your order. Wall Art Prints is not responsible for revising or canceling orders once an order has been placed.

Colors In The Final Print: You agree that Wall Art Prints does not guarantee that the final colors of your purchased canvas will be exactly the same as were shown on your screen. Wall Art Prints works hard to make the colours on the print to be as close as possible to the colors shown on the screen but does not guarantee a 100% match. All screen settings are different and the colours displayed on your screen may be different to that of the final printed product.

Return and Refund: Wall Art Prints will provide a replacement if the product fails or breaks due to a manufacturing defect during the first month of delivery or if the product is damaged during the delivery process.

You agree that in such circumstances you will be required to take a photograph of the broken product and send it to our support team. Upon receipt of the product or the photograph, Wall Art Prints will send a replacement of the product or will issue credit in your Wall Art Prints Account for repurchase.

You agree that the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of Wall Art Prints.